Terms and Conditions
Last updated: April 15, 2025
Welcome to Nordic Prime!
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms in full.
1. Company Information
Nordic Prime is an online store owned and operated by Diverse Digital Solution Inc.
Business Address: 69 Chaparral Valley PK SE, Calgary, Alberta, T2X 0T5, Canada
Email: contact@nordicprime.store
Phone: +1 (587) 330-05-51
2. Product Descriptions
We strive to ensure that all product descriptions and images are accurate. However, minor variations in color, size, or packaging may occur.
We reserve the right to modify or update product information at any time without prior notice.
3. Pricing and Payments
All prices are listed in Canadian Dollars (CAD).
Applicable taxes (GST/HST) will be added at checkout, where required by law.
We reserve the right to change prices at any time without prior notice.
4. Payments
We accept secure payments via:
- Visa, MasterCard, American Express (processed by Stripe)
- PayPal
Your payment information is encrypted and securely processed. We do not store credit card details on our servers. For more information, visit our Secure Payment page.
5. Order Processing & Shipping
Orders are processed within 1–2 business days.
Estimated delivery time within Canada is 3–8 business days, depending on your location.
We currently ship only within Canada. Full details are available on our Shipping Policy page.
6. Returns and Refunds
We accept returns within 30 days of delivery, subject to conditions.
To qualify, items must be unused, in original packaging, and include proof of purchase.
Customers are responsible for return shipping unless the product is defective or incorrect.
More details can be found on our Return & Refund Policy page.
7. Warranty and Defective Products
If you receive a defective or damaged item, please contact us within 7 days of delivery.
We will offer a replacement or full refund depending on the situation.
Some products may include a manufacturer’s warranty; please refer to product details.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Diverse Digital Solution Inc. and may not be used or reproduced without prior written consent.
If you have any questions about these terms, please contact us:
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We do not guarantee uninterrupted or error-free service.
11. Governing Law
These terms and conditions are governed by the laws of the Province of Alberta, Canada.
Any disputes shall be resolved under Alberta jurisdiction.
12. Contact Us
If you have any questions about these terms, please contact us:
Nordic Prime is an online store owned and operated by Diverse Digital Solution Inc.
Address: 69 Chaparral Valley PK SE, Calgary, AB, Canada, T2X 0T5
Email: contact@nordicprime.store
Phone: +1 (587) 330-05-51
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Mountain Time)